Norfolk Stairlifts Testimonials

We are very proud of our customer service and our open feedback policy.  All customer receive a customer feedback card after the installation of their stairlift.

Their feedback does NOT go directly to us but rather to Referenceline who are an independent ‘trusted trader’ governing body.  This means that we cannot remove any negative feedback and are therefore at the mercy of our customers…which means we want to do the best job possible.


“We appreciated that on our 2 trips to both sales showrooms, no pressure was put on us to purchase. The salesman were courteous and wanted us to have a….”   READ MORE

“Work carried out promptly. Clean and tidy. Working satisfactory. Provided by R.A.F Benevolent Fund. ” READ MORE

“Very good quick and tidy service would take some beating also very reasonable priced compared to most others.” READ MORE

The following comments are just a few of the installations completed over the last few months.

“Very pleased, much cleaner and easier to use than our old Stannah.”

“Arrived on time. Very good, pleasant person, no stopping, quick and clean. Very satisfied.”

“New stair lift, the blue seat looks good. Being easy to use was a great help.”

“This stair lift was installed on the 2nd September but due to some teething problems – some of which were caused by on age and ignorance, I have only now completed this survey. The equipment is first class and working well now and the Norfolk StairLifts workforce was very professional, patient and helpful during the fitting and the subsequent ‘call outs’.”

“Very pleasant people, efficient and very prompt service. Highly recommended.”

“Sam the sales person was very good at his job. The fitter was very good, polite and helpful. Very pleased from start to finish. Thank you. B.Y.”

“It was a pleasure to work with Norfolk Stairlifts. No high-pressure sales people. The two fitters were very polite, arrived on time, and rang before arrival. Everything was explained and demonstrated when they had finished. No mess and no fuss a clean and tidy job, well done. I would recommend them to anyone.”

We have up to the minute reviews independently gathered by Referenceline  – view Over 300 reviews since 2010.